![]() After they determined our house was NOT on fire, they told us to get an electrician to inspect it to make sure there was no fire hazard remaining. But as it came out of the wall, it blew half of the outlet cover off & we immediately started smelling burnt electrical wires so we called the Fire Dept. ONTIME SERVICE DAPHNE PROFESSIONALHe was very professional in the way that he told me that I could run it up my a**.įirst of all, our house was struck by lightening & it came out of the wall outlet. He basically justified their charges with me but could not even tell me what they actually repaired. they got there at 3:30- was still charged the Emergency after hour fee. My tenant had the service completed my review is purely based off them justifying their invoice- Just got off the phone and the service manager, he told me that they charge the emergency $179 after hour charge regardless of when the job is called in. Finally, some transparency- should of just told me it was going to be $250 per hour which is what they charged me. Service manager stated that they don’t work by the hour, but if they did, they would end up usually charging $250 per hour. So basically, they will “bid” to fix something for hundreds of dollars that only takes an hour to repair. Emergency after hour fee regardless of time of day. ******Consumer Beware******* Pricing/work not transparent. ![]()
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